Overview
All professionals need to be effective in managing people. Whether they are supervising trainees, working effectively with secretaries or managing a junior, they need to be effective drivers of the management cycle. However, good management practice may not be natural to professionals who, by nature, like to be in control, dislike delegating and find feedback uncomfortable. This course teaches delegates the basics of good people management and sets them on the path to being the effective leaders of the future.
Delegates
This course is aimed at anyone who needs to manage and develop other people.
Objectives. By the end of the course delegates will have:
- Understood the management cycle
- Recognised the characteristics and actions of a good people managers
- Planned how to motivate and develop others
- Knowledge of how to set expectations and so drive standards
- The skills to decide what should be delegated and how to delegate these tasks
- Practised how to deliver a full and effective brief or instructions
- Acquired the skills to review effectively without doing the work again
- Shown that they can deliver constructive day-to-day feedback to drive development
- Confidence to manage difficult issues
Commercial benefits
- Efficient management and development of people
- Increased profitability as tasks are delegated to the right level
- Increased motivation and development of juniors which assists retention
Course duration: long half-day or one-day options